{"id":5920,"date":"2024-12-19T12:43:54","date_gmt":"2024-12-19T18:43:54","guid":{"rendered":"https:\/\/www.incredigeek.com\/home\/?p=5920"},"modified":"2025-03-12T12:44:51","modified_gmt":"2025-03-12T17:44:51","slug":"how-to-fix-uisp-is-starting-v2-4-155-error-after-upgrade","status":"publish","type":"post","link":"https:\/\/www.incredigeek.com\/home\/how-to-fix-uisp-is-starting-v2-4-155-error-after-upgrade\/","title":{"rendered":"How to Fix UISP &#8220;Application is loading. 1 min remaining&#8230;&#8221;"},"content":{"rendered":"\n<p>After a recent update, UISP may have stopped working.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2024\/12\/image-6.png\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"694\" src=\"https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2024\/12\/image-6.png\" alt=\"\" class=\"wp-image-5921\" srcset=\"https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2024\/12\/image-6.png 682w, https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2024\/12\/image-6-295x300.png 295w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/a><\/figure>\n\n\n\n<p>If we run <code>sudo ~unms\/app\/unms-cli status<\/code>, we receive the following error:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">WARN[0000] \/home\/unms\/app\/docker-compose.yml: the attribute <code>version<\/code> is obsolete, it will be ignored, please remove it to avoid potential confusion<br>Error response from daemon: Container 174b07e5e39d311a326c69497f1b2e1ae0eedcb067c9dada6e546ab556aad371 is restarting, wait until the container is running<\/pre>\n\n\n\n<p>It appears that there is a bug upgrading to 2.4.155.<br><a href=\"https:\/\/community.ui.com\/questions\/UISP-v2-4-143-and-v2-4-155-UISP-Fails-to-start-Geomagnetism-date-comparison-BUG\/0cb32012-9afb-41d4-9f37-6a9ba94c4c36\">https:\/\/community.ui.com\/questions\/UISP-v2-4-143-and-v2-4-155-UISP-Fails-to-start-Geomagnetism-date-comparison-BUG\/0cb32012-9afb-41d4-9f37-6a9ba94c4c36<\/a><\/p>\n\n\n\n<p><strong>The Fix<\/strong><\/p>\n\n\n\n<p>To fix the issue, manually update from the command line again.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">sudo ~unms\/app\/unms-cli update<\/pre>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Collecting Logs<\/strong><\/p>\n\n\n\n<p>There are a couple ways to check logs.  We can view docker logs for specific containers using <\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">docker logs unms<\/pre>\n\n\n\n<p>We can collect all of the logs with <\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">sudo tar -cvjSf \/tmp\/uisp-logs.tar.bz2 \/home\/unms\/data\/logs<\/pre>\n\n\n\n<p>If you receive an error about bzip2 not being found, either install it <code>sudo apt install bzip2<\/code> or change tar to <code>tar -cvz<\/code> <\/p>\n\n\n\n<p>This will put all the logs in <code>\/tmp<\/code>. You can download them with scp, sftp, winscp or something.<\/p>\n\n\n\n<p><a href=\"https:\/\/help.ui.com\/hc\/en-us\/articles\/115015690107-UISP-How-to-Find-Logs-Report-Bugs\">https:\/\/help.ui.com\/hc\/en-us\/articles\/115015690107-UISP-How-to-Find-Logs-Report-Bugs<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After a recent update, UISP may have stopped working. If we run sudo ~unms\/app\/unms-cli status, we receive the following error: WARN[0000] \/home\/unms\/app\/docker-compose.yml: the attribute version is obsolete, it will be ignored, please remove it to avoid potential confusionError response from &hellip; <a href=\"https:\/\/www.incredigeek.com\/home\/how-to-fix-uisp-is-starting-v2-4-155-error-after-upgrade\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,1144],"tags":[528,980,389,131,974,1571,411],"class_list":["post-5920","post","type-post","status-publish","format-standard","hentry","category-ubiquiti","category-ubiquiti-command-line","tag-airmax","tag-controller","tag-nms","tag-ubiquiti-2","tag-ui","tag-uisp","tag-unms"],"_links":{"self":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts\/5920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/comments?post=5920"}],"version-history":[{"count":3,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts\/5920\/revisions"}],"predecessor-version":[{"id":5958,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts\/5920\/revisions\/5958"}],"wp:attachment":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/media?parent=5920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/categories?post=5920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/tags?post=5920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}