{"id":4154,"date":"2021-09-23T12:05:05","date_gmt":"2021-09-23T17:05:05","guid":{"rendered":"https:\/\/www.incredigeek.com\/home\/?p=4154"},"modified":"2021-09-23T12:35:55","modified_gmt":"2021-09-23T17:35:55","slug":"unable-to-prune-transport-rsync-incremental-backup-whm-cpanel","status":"publish","type":"post","link":"https:\/\/www.incredigeek.com\/home\/unable-to-prune-transport-rsync-incremental-backup-whm-cpanel\/","title":{"rendered":"Unable to prune transport Rsync Incremental Backup &#8211; WHM\/cPanel"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For some reason I keep getting an alert about the transport failing to prune the incremental backups.  Shows &#8220;ssh slave failed: timed out&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Going to the backup server shows that the directories have been pruned.  This makes the alert a bit confusing.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It appears that others are experiencing the same problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/forums.cpanel.net\/threads\/remote-incremental-backups-timeouts.606911\/page-3\">https:\/\/forums.cpanel.net\/threads\/remote-incremental-backups-timeouts.606911\/page-3<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/forums.cpanel.net\/threads\/error-pruning-ssh-slave-failed-timed-out.627691\/\">https:\/\/forums.cpanel.net\/threads\/error-pruning-ssh-slave-failed-timed-out.627691\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can check the backup log to see if it gives you any errors or ideas on what the problem is.  Replace {currentdate} with the date of the log file you want.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">\/usr\/local\/cpanel\/logs\/cpbackup\/{currentdate}.log<\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One thing to try is to increase the time out on the <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In WHM, go to Backup -&gt; Backup Configuration -&gt; Additional Destinations -&gt; Your Destination<br>Scroll down to the bottom and enter a higher timeout value<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2021\/09\/image-5.png\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"223\" src=\"https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2021\/09\/image-5.png\" alt=\"\" class=\"wp-image-4155\" srcset=\"https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2021\/09\/image-5.png 928w, https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2021\/09\/image-5-300x72.png 300w, https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2021\/09\/image-5-768x185.png 768w, https:\/\/www.incredigeek.com\/home\/wp-content\/uploads\/2021\/09\/image-5-500x120.png 500w\" sizes=\"auto, (max-width: 928px) 100vw, 928px\" \/><\/a><figcaption>Setting cPanel  remote transport timeout<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">One user said they patched the rsync.pm file.  Looks like there may be a 30 second timeout for rsync, so maybe increasing that would help.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">\/usr\/local\/cpanel\/Cpanel\/Transport\/Files\/Rsync.pm<\/pre>\n","protected":false},"excerpt":{"rendered":"<p>For some reason I keep getting an alert about the transport failing to prune the incremental backups. Shows &#8220;ssh slave failed: timed out&#8221; Going to the backup server shows that the directories have been pruned. This makes the alert a &hellip; <a href=\"https:\/\/www.incredigeek.com\/home\/unable-to-prune-transport-rsync-incremental-backup-whm-cpanel\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[195],"tags":[75,196,382],"class_list":["post-4154","post","type-post","status-publish","format-standard","hentry","category-cpanel","tag-backup","tag-cpanel-2","tag-whm"],"_links":{"self":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts\/4154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/comments?post=4154"}],"version-history":[{"count":6,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts\/4154\/revisions"}],"predecessor-version":[{"id":4164,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/posts\/4154\/revisions\/4164"}],"wp:attachment":[{"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/media?parent=4154"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/categories?post=4154"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.incredigeek.com\/home\/wp-json\/wp\/v2\/tags?post=4154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}